1. Identify several (at least 3) of Toyota’s existing organizational processes at the time of the accelerator crisis. Any process within the organization can be considered. For each process you identify, write a short summary addressing the following specific topics. Be as thorough as possible, and cite your resources for the information you provide.
  2. Description: Provide a brief description of the process.
  • Importance: What is the importance of the process to the Toyota organization?
  • Scope: What is the scope of this process (what is the breadth of its reach)?
  • Parties involved: What customers, as well as internal and external suppliers, are affected by this process?
  • Priority: What is the timeliness or urgency for resolving the issues involved in this process?
  • Benefits: What is the overall impact or benefit for Toyota in improving this process?
  • Cost: What are the costs to Toyota if the process is not improved?
    1. Select one of the processes you identified to use as the basis for the OIP you will construct in this course. Select a process that lends itself to an in-depth analysis and that is important to the Toyota corporation, and one for which information is readily available. Consider your own interests, as well. Then explain the following in your report:
    2. Why you think this process should be addressed, focusing on the process’s particular importance to the organization.
    • Some of the innovative and sustainable solutions that could be developed to improve this process.
  • The work you do for this assessment will inform your work in future assessments. You will also draw on it for the final, comprehensive OIP that you will submit in Assessment 6.

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